Privacy Policy 

Emerald LLC (“we”, “our”, “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make purchases, or interact with our services in the United Arab Emirates.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and delivery address when you place an order or create an account.

  • Payment Information: Billing details and payment method (processed securely via third-party payment gateways).

  • Device & Usage Data: IP address, browser type, pages visited, and other analytics data to improve your experience.

  • Communication Data: Messages, inquiries, and customer service interactions.

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your perfume orders efficiently.

  • Provide customer support and respond to inquiries.

  • Send order updates, promotions, and special offers (you may opt out anytime).

  • Improve our website functionality, services, and overall user experience.

  • Comply with legal and regulatory obligations in the UAE.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share limited information with:

  • Delivery Partners: To fulfill and deliver your orders.

  • Payment Service Providers: To securely process transactions.

  • Legal Authorities: If required by UAE law or to protect our rights and prevent fraud.

4. Data Protection & Security

We implement strict technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. Online transactions are encrypted, and sensitive payment information is not stored on our servers.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance browsing experience, track website performance, and personalize content. You can manage cookie preferences through your browser settings.

6. Your Rights

As a user in the UAE, you have the right to:

  • Access and review your personal data.

  • Request corrections or updates to your information.

  • Opt out of marketing communications.

  • Request deletion of your account and stored data, subject to applicable laws.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these external websites and encourage you to review their privacy policies.

8. Updates to This Privacy Policy

Emerald LLC may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
📧 Email: support@emeraldperfumes.ae
📞 Phone: +971 55 138 6484
📍 Address: Sharjah Media City (Shams)
P.O Box 515000 Sharjah, UAE